General Terms And Conditions

Terms and Conditions

(with statutory information)


1. Scope of application
2. Contractual partner / identity of entrepreneur
3. Offer and conclusion of contract
4. Right of withdrawal and model withdrawal form
5. Price and delivery costs
6. Delivery
7. Payment
8. Reservation of ownership
9. Warranty

Further information

Order process
Contract text
Exclusion of liability

General Terms and Conditions

1. Scope pf application

These General Terms and Conditions (GTC) apply for all deliveries from  to consumers (§13 of the German Civil Code (BGB)).

A consumer is every natural person who concludes a legal transaction which can neither be attributed to his/her commercial or self-employed professional activities.

2. Contractual partner / identity of entrepreneur

The purchasing contract is concluded with: Felibaby GmbH, manager: Ivo Potthast, Oppenhoffallee 143, 52066 Aachen,, Telefon: +49 (0) 151 618 466 36 commercial register: Aachen Local Court HRB 14577. You can contact our customer service for queries, reclamations and complaints by e-mail at or using our contact form at

3. Offer and conclusion of contract

3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to order. Errors excepted.

3.2 By clicking the button [Buy] you place a binding order for the goods listed on the order page. The purchase contract is concluded if we accept your order through an order confirmation by e-mail immediately after receiving your order.

4. Right of withdrawal and model withdrawal form

4.1 Consumers have a two-week cancellation right.
Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us (Felibaby GmbH, Mr. Ivo Potthast, Oppenhoffallee 143, 52066 Aachen,, Telefon: +49 (0) 151 618 466 36) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To Felibaby GmbH (Mr. Ivo Potthast), Oppenhoffallee 143, 52066 Aachen,, Telefon: +49 (0) 151 618 466 36

I/ We (*) hereby give notice that I/ We (*) withdraw from my/ our (*) contract of sale of the following goods:
Ordered on (*)/ received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)


(*)Delete as appropriate.

5. Prices and delivery costs

5.1 The prices cited on the product pages include the statutory value-added tax and other price components.

5.2 In addition to the cited prices, we charge delivery costs for the delivery. The delivery costs can always be called up under the point [Shipping terms] and in the shopping cart system. The delivery costs and the total costs are once again clearly shown to you on the order page.

6. Delivery

6.1 Within Germany the delivery is sent by GLS.

6.2 The delivery time for deliveries within Germany is 2-3 days. On the respective product page we draw your attention to any possible deviating delivery times. The regular delivery time is stipulated depending on the delivery country under the point [Shipping terms].

6.3 We deliver to Germany, Austria, Netherlands, Belgium Luxembourg, France, Monaco, United Kingdom, Italy, Poland, Slovenia, Slovakia and Hungary - apart from islands and special customs zones (IT 22060, 23030 and CH 6911, 7560, 7562-7563). Delivery to packing stations and letterboxes for parcels is not possible.

7. Payment

7.1 The payment is made in advance - alternatively by regular bank transfer, by Instant transfer  or by PayPal - or by credit card (Master Card / Visa Card).

7.2 If you choose to pay in advance through a regular bank transfer, we cite our bank details in the order confirmation and deliver the product after we receive the payment.

7.3 You shall only have a right to set off if your counterclaims have been recognised by a court as legally binding or are undisputed or if we have recognised them in writing.

7.4 You may only exercise a right of retention insofar as the claims arise from the same contractual relationship.

8. Reservation of ownership

The product remains our property until complete payment has been made.

9. Warranty

There is a statutory warranty right for all products.

Further information

Order process

If you have found the required product you can place it in the shopping cart without entering into a commitment by clicking the button [Add to basket]. You can look at the contents of the shopping cart at any time without entering into a commitment by clicking the button [Display basket]. You can remove the products from the shopping cart at any time by clicking the button with the trash can. If you want to buy the products in the shopping cart, click the button [Check out]. Please then enter your data. Mandatory information is marked with a *. After entering your data, choosing the type of transport and the type of payment you can access the order side by clicking the button [Next]. Here you can check your entries again. You complete the order process by clicking the button [Buy now]. However, the process can be terminated at any time by closing the browser window. On the individual pages you receive further information, for instance on correction possibilities.

Contract text

The contract text is stored on our internal systems. You can read the General Terms and Conditions at any time on The order datas are sent to you by e-mail.

Exclusion of liability

Contents of the online offer

This website was set up with the greatest possible care. However, we cannot provide any warranty for the up-to-datedness, correctness and completeness of the information it contains. With the exception of damage to life and limb and health, all liability shall be ruled out for damage which is directly or indirectly related to using this website, insofar as this is not due to intention or gross negligence. All offers are without obligation and non-binding. Felibaby GmbH explicitly reserves the right to change, to supplement or delete part of the web pages or the whole offer without separately announcing this, or to sometimes or finally cancel the publication.

References and links

In the case of direct or indirect references to third-party Internet websites ("Links") which are outside the scope of responsibility of Felibaby GmbH, a liability obligation would exclusively apply in the event that  Felibaby GmbH was aware of the contents and it would have been technically and reasonably possible to prevent their use in the case of illegal contents.  Felibaby GmbH hereby explicitly states that it was not aware of any illegal content on the linked websites when it set the link.  Felibaby GmbH has no influence whatsoever on the current and future design, the contents or the authorship of the linked pages.  Felibaby GmbH therefore hereby explicitly distances itself from all linked content which was changed after the setting of links. This statement applies to all links and references set within our own Internet offer as well as to all third-party entries in the guest books, discussion forums and mailing lists set up by Felibaby GmbH. The provider of the page which was referenced shall be solely responsible for illegal, incorrect or incomplete contents and in particular for damage incurred from using or not using such offered information – and the company which merely refers to the respective publication shall not be liable.

Copyright and labelling right

In all publications Felibaby GmbH endeavours to take into consideration the copyrights of the used graphics, sound documents, video sequences and texts, and to use graphics, sound documents, video sequences and texts which it created itself or use graphics, sound documents, video sequences and texts which are not subject to licences. All brands and trademarks which are cited in the Internet offer and – if applicable – are copyrighted by third parties are completely subject to the regulations of the respective applicable labelling rights and the ownership rights of the respective registered owners. Simply by naming it, it cannot be assumed that trademarks are not protected by rights of third parties! The author of the web pages shall have the exclusive copyright for published objects which were created by Felibaby GmbH itself. A duplication or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not allowed without the explicit approval of Felibaby GmbH.

Legal effectiveness of this exclusion of liability

This exclusion of liability must be regarded as an integral part of this Internet offer, from which this page was referenced. Insofar as parts or individual formulations of this text do not comply with applicable legislation, no longer comply with applicable legislation or do not completely comply with applicable legislation, the content and validity of the other parts of the document shall be unaffected by this.